FAQ

Questions? Email fire@ksea.org

Q: How can I ask for help? 

A: Prior to the conference, please reach out to us on one of our social media platforms or email. 

Email: fire@ksea.org

Instagram: @fire.symposium.ksea

There will be a KakaoTalk Open Chat available during the conference for any on-site related questions as well!

Q: Where is the UKC Program being held?

A: All UKC programs, including FIRE, will be held at the Hyatt Regency SFO. There will be a shuttle bus available from the terminal to get to the hotel. The hotel is separated from the airport!

Q: How will presenter travel reimbursement work?

A: You must attend all FIRE sessions to receive reimbursement. Any missed sessions will result in reimbursement deduction. There will be an electronic form sent to you after the conference, and a check will be mailed to your address thereafter.

Q: When is hotel check in & out?

A: Check-in is at 3PM and Check-out is at 12PM.

Q: Is there a dress code?

A: We suggest coming in either business casual or business professional for the conference programs.

Q: When should I arrive to and leave UKC?

A: We recommend arriving Wednesday evening, as the UKC program starts at 8:30AM on Thursday morning. There is an unofficial networking at the hotel bar for FIRE participants on Wednesday night, 9-11PM. Please check your email for more information about FIRE unofficial networking events. The official program concludes at 1PM on Saturday after the UKC closing session, after which you are free to leave. Keep in mind that presenter lodging support is for Wed, Thurs, and Fri nights, so Saturday night lodging would be at your own expense. If you wish to stay at the hotel, the conference rate applies, and you can make your own roommate arrangements if desired for Saturday night.

Q: Which airport should I fly into?

A: We recommend you fly into San Francisco International Airport (SFO), as the Hyatt Regency SFO, the conference venue, is located only 3 minutes away from the airport, and there is a free 24/7 shuttle. The other airports in the area, San Francisco Bay Oakland International Airport (OAK) and San José Mineta International Airport (SJC) are not recommended as they are a 30-minute drive away from the hotel and there is no free shuttle service from these airports.